It's still faulty, the problem still hasn't been fixed. Settings cannot be made on Synapse, no audio features can be used. However, it still seems like no result has been reached. Update Message 16 November 2023: The last update came on November 16. As mooonrose mentioned, this situation is now annoying and needs urgent attention. I personally have the same problem, everything is exactly the same and a new update has been released for the faulty update and it also has faulty update codes. There is a problem, and it's not just specific to me it's a general issue. Your response times shouldn't be this long. It's been three days, and I can't use my headsets. The update cannot be done! The situation is not resolved yet. They said they fixed all the things I mentioned. I am still waiting for the response from the case.ĥ - Today, a new update for Synapse has arrived ( Version: 20231110). They told me a few steps to follow I did them, and the problem didn't get fixed. ![]() 110202 are updated to fine-tune audio levels and ensure a consistent and balanced audio experience. A 72-hour waiting period was given I didn't want to wait, so I contacted Razer Support on Twitter. Razer Synapse 3 UI changes for Razer headsets between 2020 - 2022 Why are my Audio EQ presets different or missing after the Razer Synapse 3 update The new presets for Game, Music, and Movie in Razer Synapse 3 version. Only if someone replaces them at the top will be they think about improving software side of things. They in same position Logitech had 15 years ago, they are almost the default in gaming peripherals. It didn't get fixed the problem persists.Ĥ - I opened a case with Razer and shared all this information. Razer don't have to try with their software as people want their hardware. No matter what setting I adjust in Synapse, there is no change in the sound coming from my headset, as if it turned into a headset without a sound card. It didn't get fixed the problem persists.ģ - I completely removed Synapse, deleted all the remaining files in Program Files, and reinstalled it. I will write all of these in bullet points and make sure it is understandable.ġ- Synapse update arrived ( Version: 20231107), I started getting an error while updating, and then I noticed a problem with the sound my headset was producing.Ģ - I tried to repair the application. Thanks for your question I will post a up date over the next two days.Synapse application's incoming update, after that, the Blackshark V2 headset I'm using can't perform any functions in terms of software. As of today the radeon driver I'm testing with is Adrenalin 21.10.2 along with chipset driver 3.10.08.506 from amd's website. Game is smooth with 6800xt and 6900xt with resize bar on and docp enabled. ![]() I would like to give it a day or two more just to be safe, before I confirm its fixed. I also installed the razer software and all is good, I also tested the roccat software which work fine as well. fresh load of windows 10 and all up to date drivers and as of today I have not had any crashing to the desktop, little over 48hrs now. ![]() I installed the new memory with docp and resize bar turned on, and retested once more with all test passed. Just trying to give a little head room to the memory controller, Maybe I didn't win the cpu lottery and just have a weak chip. I ordered new ram but slower ddr4 3000 instead of 3200. My 5900x supports up to 3200mhz memory, and thats whats in my system with docp enabled along with resize bar. It passed all test, but I was not convinced that all was good. Due the the randomness of the crashing I started looking at my memory, and tested it with mem86. All up to date drivers and fresh load of windows 10 and xt as well as the 6900xt. ![]() I started getting crash to desktop once again with the razer software not installed. I wanted to get this right not just for me but others who want to play the game. Hello sorry I've been slow to post back due to testing on my end. Information, Guides and Announcements for the EA app.
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